Privacy Policy
1. Introduction
Welcome to The360VRStudio (“we”, “us”, or “our”).
We are committed to protecting the privacy of our users (“you”, “your”, or “yours”) and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website, [the360vrstudio.com] (the “Site”).
This policy applies to users in all the regions we serve, including Dubai, France, Belgium, and Switzerland. By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information
We Collect We collect various types of information to provide and improve our services to you. The information we collect includes:
2.1. Personal Information
Contact Information: This includes your name, email address, phone number, and any other contact details you provide when filling out forms on our Site, such as when you subscribe to our newsletter, request information, or inquire about our services. Payment Information: If you purchase our services, we may collect payment details such as credit card information, billing address, and transaction details. This information is processed securely by third-party payment processors and is not stored on our servers. Account Information: If you create an account with us, we may collect login details such as your username and password.
2.2. Technical Information
Device and Usage Data: We may collect information about the device you use to access our Site, including your IP address, browser type, operating system, device identifiers, and usage patterns. This information helps us optimize the Site for different devices and improve user experience. Cookies and Tracking Technologies: Our Site uses cookies and similar technologies to enhance your experience. Cookies are small data files that are placed on your device to track usage patterns, preferences, and session information. You can control cookie settings through your browser, but disabling cookies may affect certain features of the Site.
3. How We Use Your Information
The information we collect is used for various purposes, including but not limited to:
3.1. Providing and Improving Services To process your orders, manage your account, and provide customer support. To personalize your experience on our Site and tailor content to your interests. To analyze user behavior and preferences to improve the design, functionality, and content of our Site.
3.2. Communication To send you updates, newsletters, promotional materials, and other communications related to our services, provided you have opted in to receive such communications. To respond to your inquiries, requests, and feedback.
3.3. Security and Compliance To protect the security and integrity of our Site, prevent fraudulent activity, and enforce our Terms of Service. To comply with legal obligations, respond to legal requests, and protect our rights and the rights of our users.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
4.1. Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our Site, processing payments, providing customer support, and conducting business operations. These service providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was shared.
4.2. Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations. We may also disclose your information to protect our rights, enforce our policies, or comply with legal proceedings.
4.3. Business Transfers In the event that we undergo a business transition, such as a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Site if such a transfer occurs and outline any choices you may have regarding your information.
5. Cookies and Tracking Technologies
5.1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the website remember your actions and preferences (such as login details, language, and other settings) over a period of time, so you don’t have to re-enter them whenever you return to the site or browse from one page to another.
5.2. Types of Cookies
We Use Essential Cookies: These cookies are necessary for the basic functioning of our Site. They enable you to navigate the Site and use its features, such as accessing secure areas. Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often. This data is used to improve the Site’s functionality and performance. Functional Cookies: These cookies allow our Site to remember choices you make, such as your language preferences, and provide enhanced, more personalized features. Targeting Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may be set by us or by third-party providers whose services we use on our Site.
5.3. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, or block cookies from specific websites. However, please note that if you disable cookies, some features of our Site may not function properly.
6. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include: Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data transmitted online, such as payment information. Access Controls: We restrict access to your personal information to employees, contractors, and service providers who need to know that information to process it on our behalf and who are subject to strict confidentiality obligations.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including: Right to Access: You have the right to request access to the personal information we hold about you and obtain a copy of it. Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information. Right to Erasure: You have the right to request the deletion of your personal information, subject to certain legal exceptions. Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing. Right to Restriction: You have the right to request that we limit the processing of your personal information in certain circumstances. Right to Data Portability: You have the right to request the transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format. To exercise any of these rights, please contact us at hello@the360vrstudio.com. We will respond to your request in accordance with applicable data protection laws.
8. International Data Transfers
As we operate in multiple countries, your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection as your home country. In such cases, we take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.
9. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the specific context in which it was collected.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The360VRStudio
Email: hello@the360vrstudio.com
Phone: +33 9 77 21 70 66